#FEEL GOOD WITH US!
TELUS International Europe is a multilingual contact center, BPO (business process outsourcing) and ITO (information technology outsourcing) provider, delivering high-quality services since 2004. The company has more than 5,500 team members across nine delivery centers: Sofia and Plovdiv (Bulgaria); Bucharest and Craiova (Romania); Cork and Dublin (Ireland), as well as offices in Manchester and Cannock (England). TELUS International Europe offers contact center solutions, ITO and innovative customer service support for global customers in over 35 languages.
For one of our new teams dealing with back office support, we are looking to recruit a Psychologist who will provide counseling and guidance to the team members and assist with complex cases.
Provide effective individual and group consultation and counseling
Perform psycho-diagnostic evaluations of the team members
Handle complex cases and escalates when necessary
Prepare regular reports
Handle all issues with utmost discretion and confidentiality
Assist the HR department when necessary
Master degree in Psychology
Previous experience in a similar position
In-depth knowledge and experience in individual and group psychology
Experience in the area of wellness counseling
Excellent communication skills
Excellent Turkish and very good English
Availability to work on 24/7 shifts
Stable job and career development opportunities
Great office at a top location
Attractive salary and additional incentives
Special discounts & offers (Food vouchers, Multisport cards, etc.)
Additional health insurance
Special benefits for our team members (Gym, yoga classes, massages, etc)
Positive international working environment (Relax zones, PlayStation and billiard corners)
Continuous support and learning
Employee referral bonuses
We care about the well–being of our employees, invest in their development, encourage fun and team building initiatives.